Bobbins & Buttons Privacy Policy
Last updated: 1/3/26
Introduction
Bobbins & Buttons is committed to protecting your privacy and handling your personal data responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, sign up to our mailing list, purchase products, or subscribe to our services.
Information We Collect
We may collect and process the following information:
- Personal details: Name, email address, billing address.
- Payment information: Processed securely by our payment provider (we do not store card details).
- Account information: Subscription status and access history.
- Communication data: Emails, messages, and feedback you send to us.
- Website usage data: IP address, browser type, pages visited, and cookies.
How We Use Your Information
We use your information to:
- Provide and manage your subscription and purchases.
- Process payments and manage billing.
- Send newsletters, updates, and service-related communications.
- Provide customer support.
- Improve our services, website, and content.
- Meet legal and regulatory obligations.
Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contract – to fulfil your subscription or purchase.
- Consent – for marketing communications and newsletters.
- Legal obligation – where required by law.
- Legitimate interest – to improve our services and operate our business effectively.
Marketing Communications
You will only receive marketing emails if you have opted in. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
Data Sharing
We do not sell or rent your personal data.
We may share your data with:
- Payment processors.
- Website hosting and email service providers.
- Legal or regulatory authorities where required by law.
All third parties are required to handle your data securely and in accordance with UK GDPR.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at juliaclaridge@bobbinsnbuttons.co.uk
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
juliaclaridge@bobbinsnbuttons.co.uk
Bobbins & Buttons
